My tickets are different than what I ordered. Was there a mistake?

My tickets are different than what I ordered. Was there a mistake?

The tickets you receive are guaranteed to be identical or better than the tickets specified in your order. Better tickets are generally defined as tickets in a closer section or row than you originally ordered.

If the tickets you received are not identical or better than the tickets you purchased, please contact us immediately so we can investigate for you. We are unable to assist customers’ whose events have passed.

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